Frequently Asked Questions
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We offer delivery services to a wide range of locations in Hyderabad, During checkout, enter your address to check if we deliver to your area.
Shipping is free for most of the products across Hyderabad.
Delivery times depend on your location and the shipping method chosen. We aim to deliver your order as quickly as possible and provide estimated delivery times during checkout.
Our customers are our top priority
Others
Once the materials have been dispatched, we do not accept returns unless the product quality is not as promised or if you receive defective products. Our commitment is to deliver products that meet the promised standards, and in the rare event that there is an issue with the quality or if you receive a defective item, we will be more than willing to assist you with a return or exchange. Your satisfaction is our top priority, and we strive to ensure that you receive only the highest quality materials for your construction needs.
Yes, we take data privacy seriously. Your personal information is securely stored and used only for order processing and communication purposes in accordance with our Privacy Policy.
Absolutely! Our dedicated customer support team is available to assist you with any queries or concerns. You can reach us via email, phone, or live chat.
Yes, we often run special promotions and discounts. Stay updated by subscribing to our newsletter or following us on social media to receive exclusive offers.
Yes, all our products are sourced from reputable suppliers and are guaranteed to be genuine and authentic.
In the rare event that your order arrives damaged, please contact our customer support immediately, and we will arrange for a replacement or refund as per our policy.